Please be advised that passengers who wish to use the service of Huan Yu VIP Terminal
are required to make the following statement:
I hereby declare that I have not brought with me any controlled or restricted items
(including animals, plants, products of the above two or seafood) into this country,
nor visited any poultry facility while abroad.
Service number: + 886-3-393-2525 or Toll-free number (Taiwan only): 0800-268-999
Please leave your contact information in the box below and submit it.
Our service representative will contact you as soon as possible in order
to schedule all the arrangements and confirm the service reservation.
(Please making reservation during the business hour (8:00~20:00), and at least 3 hours before departure/arrival and provide flight information at the same time.)
Do I need to make a reservation in order to use Huan Yu VIP Terminal?
To use the Customs Service provided by HuanYu VIP Terminal, please contact our service representative 36 hours before departing/arriving to make a reservation, so that the premium customs clearance reservation that we provide can be more accurate, and also we can arrange a personal concierge secretary to provide service for you.
How long before departure do I need to arrive at Huan Yu VIP Terminal?
Guests who require VAT refund are asked to arrive at Huan Yu VIP Terminal 1 hour and half before departure. For other airline check-in regulations, please refer to the corresponding websites.
How does Huan Yu VIP Terminal work?
Before your departure, please call: +886-3-393-2525#200 or toll-free number (Taiwan only):0800-268-999 or email your request and contact information to service@hyvip.com.tw. Once your booking is received, our team will review the details and a confirmation mail will be sent if we are able to accept the booking.
